Privacy Policy

Privacy Policy (POPIA Compliant)

Vinditscandit is committed to protecting your privacy and complying with the Protection of Personal Information Act, 4 of 2013 (“POPIA”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

1. Personal Information We Collect

We may collect the following categories of personal information as defined by POPIA:

  • Identity Information: Full name, ID number, date of birth.
  • Contact Information: Email address, phone number, physical address.
  • Financial Information: Payment details, banking information (where applicable).
  • Usage Information: IP address, device type, browser details, website/app usage data.
  • Correspondence: Records of communications with us (emails, calls, messages).

2. Purpose for Processing Personal Information

In accordance with POPIA, we only process personal information for lawful, specific, and explicitly defined purposes, including:

  • To provide and improve our products and services.
  • To process payments and manage billing.
  • To communicate with you regarding updates, support, or promotional offers (with consent).
  • To comply with legal and regulatory requirements.
  • To detect, prevent, or investigate fraud and security breaches.

3. Legal Basis for Processing

We process personal information under the following conditions allowed by POPIA:

  • Consent: Where you have given explicit permission.
  • Contractual necessity: Where processing is necessary to perform our contract with you.
  • Legal obligation: Where processing is required by law.
  • Legitimate interest: Where processing is necessary for our business operations and does not infringe on your privacy rights.

4. Sharing of Personal Information

We will not sell, rent, or trade your personal information. We may share information only with:

  • Service providers: Trusted third parties who assist in delivering our services (e.g., IT support, payment processors).
  • Legal and regulatory bodies: When required to comply with applicable laws or lawful requests.
  • Business transfers: In the event of a merger, acquisition, or restructuring, where personal information may form part of the assets transferred.

All third parties are bound by confidentiality and data protection obligations consistent with POPIA.

5. Your Rights Under POPIA

You have the following rights regarding your personal information:

  • Access: Request a record or description of your personal information.
  • Correction: Ask us to correct or update inaccurate, incomplete, or outdated data.
  • Deletion: Request that we delete your personal information where legally permissible.
  • Objection: Object to the processing of your personal information for certain purposes (e.g., direct marketing).
  • Withdrawal of Consent: Withdraw previously granted consent at any time.

Requests can be made by contacting us at info@vinditscandit.co.za.

6. Security Safeguards

We take appropriate, reasonable technical and organizational measures to protect personal information against loss, unauthorized access, destruction, or misuse. However, no system can be guaranteed 100% secure.

7. Retention of Information

We will not retain personal information longer than necessary for the purposes for which it was collected, unless required by law or for legitimate business purposes. Once no longer required, we will securely delete or de-identify it.

8. Direct Marketing

We will only use your personal information for direct marketing where:

  • You have given consent, or
  • You are an existing customer, and the marketing relates to similar products/services.

You may opt out of direct marketing communications at any time.

9. Use of Cookies and Similar Technologies

We may use cookies and related technologies to improve functionality, analyze usage, and enhance user experience. You can manage cookie preferences via your browser settings.

10. Children’s Information

We do not intentionally collect personal information of children under the age of 18 without the consent of a parent or legal guardian.

11. Changes to This Policy

We may update this Privacy Policy from time to time to remain compliant with POPIA and other applicable laws. Updated versions will be published on our website with the effective date.

12. Contact Information & Information Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or our compliance with POPIA, please contact us on info@vinditscandit.co.za.