Frequently asked questions
What kind of items can I use the NFC tags on?
How do the NFC tags work?
Each tag links to our app and provides accurate, reliable location information. When scanned, it instantly notifies you of the item’s location, helping you recover lost or misplaced belongings with ease.
Are your devices durable?
Yes, our tags are built to withstand harsh conditions. They’re trusted in industries such as farming, mining, education, and other demanding environments.
Are the tags waterproof and dustproof?
Yes. Our standard tags meet common ingress protection standards and are resistant to rain, splashes, and dust in everyday conditions.
Do iron‑on tags survive washing and tumble drying?
Iron‑on tags are designed for apparel and withstand regular machine washes. For best results, avoid high‑heat tumble drying and follow the care instructions provided.
What temperatures can the tags handle?
Our tags operate reliably in typical outdoor conditions. Extreme heat above 60°C or freezing below −20°C may affect performance; avoid prolonged exposure.
Do magnets or metal surfaces affect NFC performance?
NFC works best on non‑metallic surfaces. If mounting on metal, use an insulating layer or a tag designed for metal to maintain scan reliability.
Is setup simple?
Setup takes just seconds. Register your tag, attach it to an item, and you’re ready. Anyone who finds your item can tap the tag to notify you — no app required for the finder.
Does the person who finds my item need an app?
No. A simple tap opens a secure page in the finder’s phone browser to notify you or access return instructions.
How do I update my contact details on a tag?
Log in to your account and edit the tag’s profile. Changes sync instantly, so future scans display your latest information.
What’s the best way to attach tags to different items?
Use adhesive tags for flat surfaces, iron‑on tags for clothing, and key‑ring or collar attachments for bags, keys, and pets.